Privacy Policy - hydamech.com

Effective Date: August 21, 2026

HYDAMECH respects the privacy of our website visitors, customers, suppliers, and business partners. This Privacy Policy explains how we collect, use, store, share, and protect information submitted through https://hydamech.com and during related business communications.

1. Information We Collect

We may collect information that you voluntarily provide when you:

submit an inquiry or Request for Quotation (RFQ);
complete a contact or subscription form;
communicate with us by email, phone, or other business channels;
request product information, technical support, or a quotation;
submit drawings, CAD files, specifications, samples, photos, or other project documents;
discuss, place, or manage an order with us.

The information may include:

your name and company name;
business email address and telephone number;
billing and shipping information;
project and application requirements;
drawings, CAD files, and technical specifications;
requested quantities, materials, finishes, and tolerances;
quotation, order, quality, inspection, and delivery correspondence.

We may also automatically collect limited technical information, including IP address, browser type, device information, referring pages, approximate location, website usage data, and cookie-related information.

2. How We Use Your Information

We may use information provided to HYDAMECH to:

respond to inquiries and RFQs;
evaluate project feasibility and manufacturability;
prepare quotations and technical proposals;
review drawings, specifications, and project requirements;
communicate regarding production, inspection, packaging, and delivery;
process and manage business orders;
provide after-sales and technical support;
maintain quotation, order, and transaction records;
improve our website, products, services, and customer experience;
send business or marketing communications where permitted;
comply with applicable legal and regulatory obligations.

Where applicable, information may be processed because it is necessary to respond to a request before entering into a business transaction, perform an agreed contract, meet legal obligations, pursue legitimate business interests, or where consent has been provided.

3. Drawings and Technical Information

Drawings, CAD files, specifications, samples, photos, and other technical materials submitted by customers will be used only for legitimate business purposes related to project evaluation, quotation, manufacturing, inspection, quality control, order management, or delivery.

We take reasonable measures to restrict unauthorized access to customer project information.

Where additional confidentiality requirements apply, customers may request a separate Non-Disclosure Agreement (NDA) before submitting sensitive technical information.

4. Sharing of Information

HYDAMECH does not sell personal or business information to third parties.

Information may be shared only where reasonably necessary with service providers or business partners supporting activities such as:

website hosting and maintenance;
email and communication services;
analytics and website performance;
logistics and freight forwarding;
payment and banking services;
manufacturing or processing support;
inspection or testing services;
order fulfillment.

Such information will be limited to what is reasonably required for the relevant service or project.

We may also disclose information where required by applicable law, regulation, court order, or competent authority.

5. International Data Transfers

Because HYDAMECH serves international customers, information submitted through our website or business communications may be processed or stored in countries or regions different from your own, including China or locations where our service providers operate.

Where required, reasonable measures will be taken to protect information transferred across borders in accordance with applicable data protection requirements.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

maintain website functionality;
understand website traffic;
analyze visitor interaction;
improve content and website performance.

You may manage or disable cookies through your browser settings. Certain website functions may not operate properly if cookies are disabled.

Where required by applicable law, consent will be requested before non-essential cookies are used.

7. Marketing Communications

If you subscribe to updates or otherwise agree to receive marketing communications, we may use your contact information to send relevant product, service, or company information.

You may unsubscribe at any time by using the unsubscribe option provided in the communication or by contacting us directly.

8. Data Retention

We retain personal, business, and project information only for as long as reasonably necessary for purposes including:

quotation and project evaluation;
order fulfillment;
quality and after-sales support;
legal and regulatory compliance;
dispute resolution;
legitimate business recordkeeping.

Retention periods may vary according to the nature of the information and applicable business or legal requirements.

9. Your Rights and Choices

Depending on applicable law, you may have the right to request:

access to your personal information;
correction of inaccurate information;
deletion of certain information;
restriction of certain processing;
withdrawal of consent where processing is based on consent;
objection to certain marketing communications.

These rights may be subject to applicable legal, contractual, or record-retention requirements.

10. Data Security

We use reasonable administrative, organizational, and technical measures to protect information submitted through our website and business communications.

However, no internet transmission, electronic communication, or storage method can be guaranteed to be completely secure.

Customers should avoid transmitting highly sensitive technical or confidential information through unsecured channels. A separate NDA or agreed secure communication method may be arranged where appropriate.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

HYDAMECH is not responsible for the privacy practices, security, or content of third-party websites. Visitors should review the applicable privacy policies before providing information to those services.

12. Policy Updates

HYDAMECH may update this Privacy Policy from time to time to reflect changes in our business practices, website functions, or applicable requirements.

The updated version will be published on this page with a revised “Last Updated” date.